Privacy Policy for Text Messaging Services

Last Updated: 10/09/2024

This Privacy Policy (“Policy”) outlines the collection, use, and protection of personal information as it relates to the text messaging services provided by 1st Choice Freight (“Company,” “we,” “us,” or “our”). By engaging in communication with the Company through text messaging, you, as the user (“you” or “your”), expressly consent to the collection, use, and disclosure of your information in accordance with this Policy and as permitted under applicable law. The Company is committed to protecting the privacy of its users in compliance with the Telephone Consumer Protection Act (TCPA), relevant regulations governing 10DLC messaging, and all other applicable laws, rules, and regulations.

  1. Collection and Use of Personal Information

In the course of providing text messaging services, the Company may collect certain personal information from you, including but not limited to, your name, telephone number, and any additional information voluntarily provided by you in the course of communication (“Personal Information”). Furthermore, the content of any messages you send or receive through the Company’s text messaging services, as well as metadata associated with such messages, including but not limited to the time, date, and technical information related to your interaction with the service, may be collected and retained.

The Personal Information and message content collected by the Company shall be used exclusively for the purposes of conducting legitimate business operations, including but not limited to responding to inquiries, providing services requested by you, and facilitating freight logistics or other operations related to the Company’s business functions. Under no circumstances shall the Company collect, use, or disclose Personal Information for purposes unrelated to the aforementioned business operations, except as expressly authorized by you or as required by applicable law.

  1. Non-Disclosure of Personal Information for Marketing or Promotional Purposes

The Company acknowledges the importance of safeguarding the privacy of its users and, accordingly, shall not sell, rent, or otherwise disclose Personal Information, including mobile phone numbers, message content, or related metadata, to any third parties for marketing, advertising, or promotional purposes. The Personal Information collected via the Company’s text messaging services shall only be disclosed to third parties when necessary to fulfill essential business functions, such as processing service requests or delivering services to you, and in such cases, the disclosure shall be limited to the specific information required to complete the business transaction.

For purposes of clarity, the Company expressly affirms that all categories of data referenced herein, including but not limited to text messaging originator opt-in data and consent, shall not be shared with any third parties for marketing or promotional purposes without your express, prior consent. The Company shall, at all times, ensure that the sharing of Personal Information is limited solely to what is required for the performance of the business services requested by you and is in strict compliance with applicable law.

  1. Consent and Authorization

By engaging with the Company’s text messaging services, you hereby provide explicit consent to the collection, use, and processing of your Personal Information, as set forth in this Policy. The Company shall not claim to have obtained your consent to use or share your data for purposes beyond those necessary for legitimate business functions without obtaining your explicit, affirmative consent. Any sharing of Personal Information beyond the scope of essential business operations shall require your prior authorization, which may be revoked at any time in accordance with applicable law.

  1. Opt-Out Procedures and Revocation of Consent

You retain the right to revoke your consent to receive text messages from the Company at any time. In order to opt out of future communications, you may send a message containing one of the following commands: “STOP,” “QUIT,” “END,” “REVOKE,” “OPT OUT,” “CANCEL,” or “UNSUBSCRIBE” to the Company’s text messaging service. Upon receipt of your opt-out request, the Company shall immediately cease any further text messaging communications with you, except as required for confirmation of your opt-out request or as otherwise mandated by applicable law. You acknowledge and agree that opting out of text messaging communications may affect the Company’s ability to provide certain services to you.

  1. Data Security and Protection

The Company is committed to implementing reasonable and appropriate security measures designed to protect the confidentiality, integrity, and availability of Personal Information collected through its text messaging services. Such measures may include, but are not limited to, encryption, access control, and secure storage practices. While the Company takes commercially reasonable steps to protect your data, you acknowledge and agree that no method of electronic transmission or storage is entirely secure, and the Company cannot guarantee absolute protection against unauthorized access, disclosure, alteration, or destruction of your Personal Information.

  1. Changes to the Privacy Policy

The Company reserves the right to modify, amend, or update this Policy at its sole discretion at any time. Any changes to this Policy shall be effective immediately upon posting to the Company’s website, and your continued use of the Company’s text messaging services following the posting of such changes shall constitute your acceptance of the revised Policy. You are encouraged to review this Policy periodically to ensure that you remain informed of how the Company is protecting and using your Personal Information.

  1. Contact Information

In the event that you have any questions, concerns, or requests regarding this Policy or the Company’s practices concerning your Personal Information, or if you would like to request that your Personal Information be modified or deleted in accordance with applicable law, you may contact the Company via the following methods:

Email: info@1stchoicefreight.com
Telephone: (800) 659-9178
Mailing Address: 405 W Superior St, Suite 702 Chicago, IL 60654

By utilizing the Company’s text messaging services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and that such agreement constitutes a binding legal obligation. If you do not agree with any provision of this Policy, you must cease using the Company’s text messaging services immediately.

This version is drafted with formal legal language, aligning with corporate standards and addressing compliance with applicable laws, including TCPA and 10DLC messaging regulations.